Customer Review Checklists

Use these checklists when you want to avoid mistakes.

Before Browsing

• I have the correct marketplace link.
• I know which operator or location I want.
• I am using Customer Help, not Teams or Spaces Help.

Before Booking

• I checked the product name.
• I checked the location.
• I checked the date and time.
• I checked whether it is one-time or recurring.
• I read visible rules and policy notes.
• I know which account will own the booking.

Before Subscribing

• I understand that the product is recurring.
• I checked the schedule or renewal information shown by the app.
• I read visible cancellation or policy notes.
• I know how to find the subscription later.

Before Canceling

• I opened the correct booking or subscription detail page.
• I understand whether cancellation is immediate or future-only.
• I checked whether refund information is shown.
• I know the action may not always create a refund.

Before Asking For Support

• I have the booking or subscription reference.
• I know the product name.
• I know the location.
• I know the date and time.
• I can explain what I expected.
• I removed sensitive information from screenshots.

After A Change

• I refreshed the detail page once.
• I checked the status.
• I checked the booking or subscription list.
• I saved any confirmation reference shown by the app.